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Support

NZ POS Systems provides full support services during normal business hours, 9am to 5pm (Mon-Fri) NZ time.

Outside these hours we provide emergency only service to ensure our clients are fully supported. See details below.
 

Remote support tool


The WizBang remote support tool allows our technicians to access your POS terminal remotely via the Internet to help solve technical problems you may be experiencing, to make requested changes or to upgrade the software version.

When prompted by the support tool to Save or Run the file, select Run and read the ID number displayed to our technician over the phone.

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Our support plans


Basic support plan
business hours phone & remote support + upgrades + support portal

Premium support plan
basic support + 24/7 remote support
 
 
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Port information

Port Information
locker IP Address:
54.145.123.86
Port number to check:
Leave blank for default WizBang ports

Book a free onetap demo

Customer Name
Email
 

Contact us

+64 9 360 8395

info@wizbang.co.nz
Ground Floor, 4 Fred Thomas Drive, Takapuna, Auckland 0622
POS,Bar,Restaurant


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