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NZ POS Systems provides full support services during normal business hours, 8am to 5.30pm (Mon-Fri) NZ time.

Outside these hours we provide emergency only service to ensure our clients are fully supported. See details below.

Remote support tool

The WizBang remote support tool allows our technicians to access your POS terminal remotely via the Internet to help solve technical problems you may be experiencing, to make requested changes or to upgrade the software version.

When prompted by the support tool to Save or Run the file, select Run and read the ID number displayed to our technician over the phone.

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Our support plans

Basic support plan
business hours phone & remote support + upgrades + support portal

Premium support plan
basic support + 24/7 remote support

Contact us

+64 9 360 8395

Ground Floor, 4 Fred Thomas Drive,
Takapuna, Auckland 0622

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